CUSTOMER SUPPORT

 
Precision Aircraft Solutions provides continued airworthiness and engineering repair support, round-the-clock support 365 days a year for all your customer service needs.
 
TECHNICAL SERVICES:
  • Aircraft on Ground (AOG) and routine service
  • Support website login
  • Differences training (for converted portions of the 757-200PCF)
  • Reporting of operational difficulty/reliability
  • Revision of supplemental manuals
  • Operator-requested specific customizations to the baseline PCF and PCC freighter
  • Supplemental Type Certificate (STC) design and certification
  • Aircraft Structural Damage Repair for B757 and A321 Passenger & Freighter Configurations
 
PARTS SERVICES:
  • Spares and materials for converted portions of the 757-200PCF and 757-200PCC
  • Warranty claims
  • Returned parts

ACCESS AND PROCESS:

Please submit all customer support inquiries (including AOG) at: https://support.precisionaircraft.com. At the bottom of the Submit Request page, the following links are provided for submitting a request for support:

  1. Spare Parts Request
  2. Engineering Service Request
  3. Login Request
 
Once the support request is received, our Customer Support Engineer will coordinate with the team specialist to provide a resolution.
 
NOTE: it is not necessary to log into the site to submit a request.
 
24/7 AOG PHONE SUPPORT: 
 
 
ONLINE SUPPORT (INCLUDING AOG):